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How 45sports Handles Your Personal Data

This privacy policy tells you exactly what personal data 45sports collects when you open an account, how we store and use that data, and what rights you hold…

Data collected only as neededEncrypted account storageYour right to access or deleteUPI & Paytm details protectedContact us to correct your record

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What This Policy Covers and Who It Applies To

45sports Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to anyone who opens or accesses a 45sports account where local law permits. We collect the data you provide during account creation — name, email address, date of birth and contact number — along with transaction records generated when you deposit or withdraw

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via UPI, Paytm or PhonePe. We also collect device identifiers, IP addresses and session logs to maintain account security and detect unauthorised access. Data is processed in accordance with applicable Indian privacy legislation. We do not sell or rent your personal information to third parties. Any
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data sharing with payment processors — such as UPI networks or Paytm — is limited to what is strictly necessary to complete your transaction. You can request a copy of everything we hold about you at any time by contacting our support team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this policy, want to correct your personal information, or wish to request deletion of your account data, our privacy support team is available seven days a…

Email Support Send a detailed request to our privacy address and we will respond within 24 hours, confirming receipt and the steps we will take to action your data query or correction.

Live Chat Open the chat widget from any page inside your 45sports account. Our agents can escalate privacy requests directly to the data team so you get a faster resolution without extra back-and-forth.

In-App Help Desk Navigate to Account Settings, then Help Centre, and select the Privacy Request category. Attaching your registered mobile number helps the team locate your record and verify your identity quickly.

DATA PROTECTION PRACTICES

How We Protect and Manage Your Account Data

Security and transparency run through every part of how 45sports stores and processes your personal information.

Encrypted Data Storage

All personal data — including your name, contact details and payment method identifiers for UPI, Paytm and PhonePe — is stored using industry-standard encryption. Database access is restricted to authorised personnel only, with audit logs tracking every query.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. Analytics cookies help us understand how pages are used; you can manage cookie preferences from your account settings at any time.

Account Security Measures

Two-step verification is available for all accounts and strongly encouraged. Login attempts are monitored for unusual patterns — if an access attempt looks out of place for your usual device or location, we flag it and can prompt re-verification before entry is allowed.

Data Retention Schedule

We keep your account data for as long as your account is active and for the period required under applicable Indian financial regulations after closure. Transaction records linked to UPI or Paytm payments are retained for the statutory period, then securely deleted.

Your Right to Access

You can request a full export of the personal data we hold on your account. We will compile and deliver the file within seven working days of verifying your identity. The export includes profile data, transaction history and any communication logs we retain.

Requesting Changes or Deletion

To update an incorrect detail or close your account and delete your data, contact our privacy team via email or live chat. Deletion requests are processed within 30 days; some records may be retained for the statutory period required by Indian law before being erased.

Your Privacy Policy Questions, Addressed

The questions below cover the data topics we hear about most — from what we collect at sign-up to how long we keep your Paytm and UPI transaction records. If your question is not listed here, our privacy support team can answer it directly through email or live chat.

We collect your name, email address, mobile number, date of birth and the payment identifiers associated with methods like UPI, Paytm or PhonePe. Device information and session data are also captured for security purposes.

We share data only with payment processors — such as UPI networks and Paytm — strictly to complete your transactions. We do not sell or rent personal information to advertisers, data brokers or any unrelated third parties under any circumstances.

Contact our privacy team via email or live chat and request a data export. After we verify your identity, we will compile and send your full account data — including transaction history and profile details — within seven working days.

Yes. Submit a deletion request through email or the in-app help desk. We will process it within 30 days. Some transaction records linked to UPI or Paytm payments may be retained for the statutory period required under Indian financial regulations before permanent deletion.

Account and transaction data is retained while your account is active and for the period mandated by applicable Indian law after closure. Once the statutory retention period expires, records are securely and permanently deleted from our systems.

We use session cookies for login continuity, preference cookies for your display settings, and analytics cookies to understand site usage. You can review and adjust your cookie preferences at any time from the settings section of your account.

Reach our privacy team via email, live chat, or the in-app Help Centre under the Privacy Request category. We acknowledge all complaints within 24 hours and aim to resolve them fully within seven working days of receiving the necessary details from you.

How 45sports Handles Your Personal Data

How to Contact Us About Your Data

How We Protect and Manage Your Account Data

Encrypted Data Storage

Cookie Policy

Account Security Measures

Data Retention Schedule

Your Right to Access

Requesting Changes or Deletion

Your Privacy Policy Questions, Addressed

01 What personal data does 45sports collect when I open an account?

02 Does 45sports share my data with third parties?

03 How do I request a copy of the data 45sports holds about me?

04 Can I ask 45sports to delete my personal data?

05 How long does 45sports keep my transaction records?

06 How does 45sports handle cookies, and can I control them?

07 Who do I contact if I believe my data has been handled incorrectly?

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